Shipping policy

Shipping Policy

Thank you for shopping with Sparrow Tech Silicone!

We offer reliable shipping options to ensure your products arrive safely and on time. Below you’ll find information on our shipping practices.

Processing Time

  • All orders are processed within 2–3 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Estimates

  • Standard Shipping: Typically takes 5–7 business days.

  • Express Shipping: Typically takes 2–3 business days.

  • Shipping rates are calculated at checkout based on your location.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.

  • You can track your package directly from the shipping carrier's website.

Shipping Restrictions

  • We currently ship to locations within Australia. For international shipping, please contact us directly.

Damaged or Lost Packages

  • We are not responsible for lost or damaged items once the shipment has been handed over to the carrier.

  • If you notice any damage upon receiving your package, please contact us immediately at support@sparrowtechsilicone.com.

International Shipping

  • At the moment, we only offer shipping within Australia. If you'd like to inquire about international shipping options, please reach out to us.